CANADA WARRANTY

Thompson’s Waterseal Warranty by Product Line

  • Thompson's® WaterSeal® Clear Wood Sealer
  • Thompson's® WaterSeal® Clear Multi-Surface Waterproofer
  • Thompson's® WaterSeal® Clear Masonry Protector Waterproofer

SATISFACTION GUARANTEE LIMITED WARRANTY. This warranty is made to you, the product purchaser, who owns the property where the product is applied. This warranty is not transferable, except that if a contractor purchased and applied the product to the property for you, then the warranty is transferable to you. If this product, when applied and maintained according to product application and maintenance instructions to a properly prepared surface, fails to perform to your complete satisfaction, The Thompson’s Company shall, upon presentation of proof-of-purchase, either replace an equivalent quantity of product free of charge or refund the original purchase price. For a replacement or refund, please contact 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This warranty shall not apply to any defect, damage or product failure resulting from improper surface preparation, structural defects, environmental damage, failure of a previous product, deterioration or defect in the underlying substrate, or improper application or maintenance of the product. Your sole remedy and The Thompson’s Company’s sole liability is the replacement of product or refund and does not include labor or costs associated with the application or removal of any product. IN NO EVENT SHALL THE THOMPSON’S COMPANY BE LIABLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES, WHETHER OR NOT PURCHASER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL HAVE THE SAME DURATION AS THE ABOVE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, or limitations on incidental or consequential damages, so portions of the limitations above might not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

 

  • Thompson's® WaterSeal® Transparent Wood Sealer

SATISFACTION GUARANTEE LIMITED WARRANTY. This warranty is made to you, the product purchaser, who owns the property where the product is applied. This warranty is not transferable, except that if a contractor purchased and applied the product to the property for you, then the warranty is transferable to you. If this product, when applied and maintained according to product application and maintenance instructions to a properly prepared surface, fails to perform to your complete satisfaction for 4 years from the date of purchase on horizontal surfaces (decks), and 5 years from the date of purchase on vertical surfaces (fences and siding), The Thompson’s Company shall, upon presentation of proof-of-purchase, either replace an equivalent quantity of product free of charge or refund the original purchase price. For a replacement or refund, please contact 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This warranty shall not apply to any defect, damage or product failure resulting from improper surface preparation, structural defects, environmental damage, failure of a previous product, deterioration or defect in the underlying substrate, or improper application or maintenance of the product. Your sole remedy and The Thompson’s Company’s sole liability is the replacement of product or refund and does not include labor or costs associated with the application or removal of any product. IN NO EVENT SHALL THE THOMPSON’S COMPANY BE LIABLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES, WHETHER OR NOT PURCHASER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL HAVE THE SAME DURATION AS THE ABOVE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, or limitations on incidental or consequential damages, so portions of the limitations above might not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

 

  • Thompson's® WaterSeal® Semi-Transparent Wood Sealer

SATISFACTION GUARANTEE LIMITED WARRANTY. This warranty is made to you, the product purchaser, who owns the property where the product is applied. This warranty is not transferable, except that if a contractor purchased and applied the product to the property for you, then the warranty is transferable to you. If this product, when applied and maintained according to product application and maintenance instructions to a properly prepared surface, fails to perform to your complete satisfaction for 5 years from the date of purchase on horizontal surfaces (decks), and 7 years from the date of purchase on vertical surfaces (fences and siding), The Thompson’s Company shall, upon presentation of proof-of-purchase, either replace an equivalent quantity of product free of charge or refund the original purchase price. For a replacement or refund, please contact 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This warranty shall not apply to any defect, damage or product failure resulting from improper surface preparation, structural defects, environmental damage, failure of a previous product, deterioration or defect in the underlying substrate, or improper application or maintenance of the product. Your sole remedy and The Thompson’s Company’s sole liability is the replacement of product or refund and does not include labor or costs associated with the application or removal of any product. IN NO EVENT SHALL THE THOMPSON’S COMPANY BE LIABLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES, WHETHER OR NOT PURCHASER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL HAVE THE SAME DURATION AS THE ABOVE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, or limitations on incidental or consequential damages, so portions of the limitations above might not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

 

  • Thompson's® WaterSeal® Solid Color Wood Sealer

SATISFACTION GUARANTEE LIMITED WARRANTY. This warranty is made to you, the product purchaser, who owns the property where the product is applied. This warranty is not transferable, except that if a contractor purchased and applied the product to the property for you, then the warranty is transferable to you. If this product, when applied and maintained according to product application and maintenance instructions to a properly prepared surface, fails to perform to your complete satisfaction for 6 years from the date of purchase on horizontal surfaces (decks), and 15 years from the date of purchase on vertical surfaces (fences and siding), The Thompson’s Company shall, upon presentation of proof-of-purchase, either replace an equivalent quantity of product free of charge or refund the original purchase price. For a replacement or refund, please contact 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This warranty shall not apply to any defect, damage or product failure resulting from improper surface preparation, structural defects, environmental damage, failure of a previous product, deterioration or defect in the underlying substrate, or improper application or maintenance of the product. Your sole remedy and The Thompson’s Company’s sole liability is the replacement of product or refund and does not include labor or costs associated with the application or removal of any product. IN NO EVENT SHALL THE THOMPSON’S COMPANY BE LIABLE FOR ANY TYPE OF INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR INDIRECT DAMAGES, WHETHER OR NOT PURCHASER IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL HAVE THE SAME DURATION AS THE ABOVE EXPRESS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, or limitations on incidental or consequential damages, so portions of the limitations above might not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

 

  • Thompson's® WaterSeal® Fabric Seal
  • Thompson's® WaterSeal® Sport Seal
  • Thompson's® WaterSeal® Maximum Strength Deck Stripper

SATISFACTION GUARANTEE: The Thompson’s Company guarantees that this product will meet your satisfaction – if not, we will refund the original purchase price with proof-of-purchase. If you are not completely satisfied and wish to obtain a refund, please contact 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This guarantee excludes (1) labor or costs associated with labor for the application or removal of any product, and (2) any indirect, special, incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives us specific legal rights, and you may have other rights, which vary from state to state.

 

  • Thompson's® WaterSeal® Heavy Duty Deck Cleaner

SATISFACTION GUARANTEE: The Thompson’s Company guarantees that this product will meet your satisfaction — if not, we will refund your purchase price with proof-of-purchase. If you are not completely satisfied and wish to obtain a refund, please call 1-800-367-6297 with a brief description of your complaint and a technical service specialist will assist you. This guarantee does not include labor or the cost of labor for the application of this product and specifically excludes any direct, incidental, or consequential damages.